Labor Day Reflection on Fifty-two Years as an American Worker

Per the US Department of Labor, “Labor Day is an annual celebration of the social and economic achievements of American workers.”

I have been an American worker since 1972. I started at 16 and have had 13 jobs over 52 years.

I started with Pixie Preschool in Tampa, Florida in 1972. It was about 2 miles from where I lived. I rode my bike to work with my son Adam in a child seat on the handlebars. My boss was Jacque. She was a single mom with two children. I admired her so much and I learned a lot from her. I learned how to create economical nutritious meals, housekeeping shortcuts, and many tips on childcare. That job, my first, ended a year later when I moved from Tampa, Florida to Alaska.

It was 1974. I was a stay at home mom with a new baby so I worked providing childcare in my home. Believe me it was a “real job.” It was a constant struggle to keep the house clean. For 9 hours a day I had five kids instead of two. Meals, games, changing diapers, and keeping the peace there was never a quiet moment.

The next year, my friend Mary recommended me for a job at the credit bureau in Anchorage. I had absolutely no office experience and I could not type, but I started by answering phones and filing. It was a busy place processing credit requests. All information was in card files (no computers). Stores and other credit extenders would send paper reports on customers. These reports were filed under each person’s name. We had huge racks of card files. I really enjoyed working here, I was out in the “world” with other women and I liked it. After a year, Mary left Alaska and a few months later I did too.

Next stop was Texas. There I got a job at the Montgomery Ward catalog store in a small town, Fairfield. The couple, who owned the franchise, Jay and Mary Helen, were very sweet older couple. Mary Helen taught me a lot about ordering, organizing and customer service.

It was a low-key family type of atmosphere. Every day she would bring tomatoes in from her garden and we’d make a big salad for lunch.  Those salads were so fabulous. No dressing, just the juice from the tomatoes. No tomato since then has ever matched their flavor.  I left there after about 6 months. I lived in Korea for another six months and then moved to Denver.

In Denver, I got a job at the Montgomery Ward catalog store there. It was not quite the same experience as the one in a small town. People complained about everything. After one awful Christmas season there, I quit.

My next “career” move was to a Citibank credit processing center. Most of the jobs I have had, I either stumbled into them or a friend referred me. Citibank was located in the new Denver Tech Center. Someone I knew worked for the company that had the security contract there. He heard Citibank was hiring, so I applied. I think my short stint at the Anchorage credit bureau helped land this job. Here I verified credit applications, processed payments and later, I punched credit cards.

As part of my job I operated an Address-o-graph 6400 Graphotype machine. It was this big clunky over-grown typewriter/punch machine that embossed credit cards. Yes, I in my life have made thousands of credit cards. One card at a time was placed in the machine, the number and name were typed to emboss it and then the card moved across gold foil ribbon to make those embossed numbers shine. That machine would break down daily; it was old machine in 1980. For such a big company, I was surprised they still used this old clunker. I was always clearing jams and straightening the ribbons. Due to this, over the years I became known as the person in the office that had a knack for “fixing things.”

While working there, I received a call from a man who was processing my application for a home loan. He called to go over my credit details and then offered me a job. He offered more money and an opportunity for growth. He was quite a salesman. He told me how he and his wife started this really successful credit agency. They processed mortgage applications. Lots of promises and hype… way over sold. He was the first of several charlatans I encountered and this was my first, worst job move! It was an extremely toxic environment. On top of that, it was so far from where I lived. I had to make an hour bus ride each way. I left after only a few months.

Shortly after, I found a job as a receptionist in a large dental office.  Just as with other jobs, I knew someone who knew someone there. I had some experience because I had previously volunteered with the Red Cross at the dental office on the Air Force base. I started as a receptionist and moved to processing insurance claims. It was a good job but man; there was a lot of hanky-panky going around.  I left there when another smooth talking charlatan sold me on coming to work at his dental lab.

I don’t even want to say this guy’s name. The company was Artisan Dental Arts, this place I would classify as the worst job I ever had. I was an administrative assistant here, placed orders, paid bills and other general office duties. I worked there almost 2 years. The owner was a crook in so many ways I cannot even list them all. He would falsify bank records and tax returns to defraud people. He would buy into businesses, and steal from unsuspecting owners. He never paid the employee withholding taxes and would constantly skim money out of the business. When the IRS caught up with him he blamed the staff. One day I reached my breaking point and just walked out.

Afterwards, I had ongoing anxiety about what he might do to harm me. I worried he might plant drugs in my car or leave a dead animal on my doorstep. It was that bad. It was long past time to go. I have so many wild tales about that place, but that is for another story. In the midst of all the craziness at the dental lab, I was also going through a divorce. This only amplified the issues.

In very short order, a friend told me of a job at an engineering company, International Ground Support Systems, IGSS.  I was hired as the secretary/receptionist. The best thing about this job is that this is where I met my husband Chris. When I started to work there he was working on a tunnel in Nova Scotia. We became telephone friends long before we ever met. We both left this job when the owner was having family issues that played over into the workplace.

A friend of a friend at IGSS, told me about a job working with a lobbyist at Sun Oil Company.  There I became a legislative assistant… not bad for a high school dropout. I worked for a lobbyist named Ed. He covered the Rocky Mountain region and was often on the road. He would call me with a list of state bills that affected the industry. I would order them, write a summary and send them to the DC office. This was done with the old fax machines that scanned back and forth on thermal paper via a phone line. No internet back then.

In 1983, Chris got a job in Seattle and we moved north. In Seattle, the first job I had (not counting the temp job where I lasted until lunch and left crying) was at Dateline Technology. I’ve written about Dateline as the best job I ever had. In short, it was a company that sold Prime and Wang computer storage systems. I was the secretary, receptionist, travel arranger and later the bookkeeper. When I started, there was me and seven guys. They affectionately called me the “den mother.” It has been over 40 years and I am still in contact with four of them. I worked there a little over four years but with success came growing pains. The owners were in negotiations to sell the company. Just before the sale, I received a call with a job offer.

The call was from Ed, the lobbyist who I worked for at Sun Oil Company. It was the mid-80’s and the oil business had taken a downturn. Sun Oil had closed the regional office in Denver. Ed had taken a job with the Tobacco Institute and was moving to Washington.  He contacted me and asked me to come back to work for him. In the 80’s many tobacco companies had acquired food companies. Among those were Kraft, General Food and Nabisco and Ed thought he would be lobbying in this industry. Sadly that was not the case. After only a few months, he found it very difficult to defend the tobacco industry and left.

I stayed on a couple years because of the great benefits they offered. These benefits included a very generous maternity benefit. I managed to go through in vitro fertilization because of health insurance, and became pregnant with Josh. Their policy was that if you notified them that you were not going to return to work after giving birth, they would provide six months severance pay. I took advantage of that early on as I really wasn’t feeling well, and I did not plan on returning.

After a few months I was feeling better and a friend told me her boss was looking for an administrative assistant. The company, RepSac, was a computer consulting firm and I took the job. I worked there until Josh was born and continued to work on projects from home afterwards until 1990.

Lastly, for the past 33 years I have worked for Chris at SubTerra. I do a little bit of everything, bookkeeping, receptionist, travel arranger, decorator, office machine repair person, events manager and janitor. There have been times I have walked out, but the boss has always talked me back. I imagine this is the last job I will ever have and hopefully can retirement is in the future. I am staying as long as Chris does and he has no plans for stopping anytime soon.

My social security account shows that I worked every year since 1972. The only two exception was the time in 1974 when I did childcare and the early years of SubTerra when I worked but did not get paid.

When I look back over the years I see every job brought its own lessons and rewards. Every change was a step up and an opportunity to learn and grow. Considering my humble and rough start, I am amazed at where I am today.

SubTerra: A 33 Year Synopsis

In 1991 Chris was working in Germany for a Redmond, WA based geotechnical company. He was transferred there to open and manage two new companies in Celle just south of Hamburg and in Claustal-Zellerfeld in the Harz Mountains.

When he left early in the year, we had a one year old son and a son just finishing his Junior year in High school. The plan was he would go, get things started, check out high schools and look for a place to live. I stayed behind while we put the house on the market and took care of organizing on this end.

Long story short, the company kept stalling on finalizing the move of our family and after a year of being apart the ultimatum was given ….. move my family here or… “or” won. So he said goodbye to folks in Germany and drove from Germany to London where he caught a flight home.

After successfully starting businesses for someone else in a foreign country, Chris decided to start a company for himself, be his own boss and in charge of his own destiny. His selling point to me was, “Worst case scenario, if it doesn’t work we’ll spend all our savings, and I’ll go out and get another job.”

With that SubTerra was incorporated on August 7, 1991 in our Redmond home. We chose our logo from an old photograph Chris had of the lighthouse at Beachy Head in England near where he grew up. Initially work came at a coal mine near Steamboat Springs, CO; at Yucca Mountain, NV with the nuclear waste disposal program; and abandoned mine reclamation and tunnel design work in WA state. SubTerra Engineering was started in the UK in 1992.

Josh and I travelled with him as he worked around the country, to Colorado, Nevada, Texas, Utah and overseas to the UK and Germany.  

In 1995, we purchased a brick house in Kirkland across from Lake Washington where we went through the permitting process and renovations to convert it to an office. We hired an engineer, a geologist and a receptionist. Work for them was closer to home around Washington permitting local gravel pits and mining operations. Chris continued to work all around the country and abroad.

In 1999 we became a dealer for Instantel, a Canadian company that manufactured and sold seismographs for blast monitoring and construction vibrations. We hired another engineer and a technician who worked in the field monitoring at local mines and construction sites. 

After several years in Kirkland we moved our offices out of Kirkland to a less crowded location. While we looked for a new permanent home we leased office space in the Preston Office Park just off I90 east of the city. By now we had two engineers, two geologist, two drafters and a receptionist/secretary. Joining this group was our old friend Howard Handewith who had retired from the Robbins Company. He worked part-time on tunnel projects in Singapore and on the Boston Outfall Tunnel project.

In 2000, just 9 years after incorporating we purchased a building in down town North Bend which became our permanent home. The building was built in 1950 and we spent 6 months renovating it and moved in permanently in March of 2001.

Since then North Bend has been our home base. Through all the up and downs of the past thirty-three years, we have seen blessings and trials, when the economy was slow just the right amount of work would walk through the door.  In 2009 Chris began pursuing his passion of helping to advance a tunnel/water conduit to revive the Dead Sea project, this lead to opening SubT Engineers in Israel in 2014. 

SubT Engineers has completed tunnel projects in Tel Aviv (Subway Redline), in Jerusalem (rock tunnels and blasting), and at other locations in Israel.  SubT Engineers is the Licensed Engineer for the KoHav Ha Yarden Pumped Storage project adjacent to the Kinneret / Sea of Galilee and are currently working at Israel’s first Pumped storage Project located at Maale Gilboa (the Heights of Gilboa). 

SubTerra, Inc. has now completed over 1,000 projects involving blast consulting, mining rock mechanics, shaft, tunnel and microtunnel design, geotechnical instrumentation, vibration monitoring and expert services for hundreds of clients.  We work for owners, contractors, large engineering companies and Federal, State and local municipalities.

Chris continues to travel for work across the US, Europe, UK, The Republic of Georgia, Israel, and Canada.  Chris and I have otherwise worked together in this adventure sitting about 20-ft apart for these 33 years.

He is well past the “normal” retirement age but continues his work.  He is tireless, positive, sharp and always looking ahead. In addition to his hard work ethic, he serves on the board for a local organization that seeks to aid those in need of assistance and housing.

So after 33 years, we are working with a smaller crew but still working on large projects with other companies. We may have spent all our savings to get started, but this dream Chris had of working for himself, being his own boss, resulted in a successful small business that has done many  great things around the world.